{"id":9734,"date":"2025-05-31T10:48:33","date_gmt":"2025-05-31T08:48:33","guid":{"rendered":"https:\/\/www.gilcom.vision\/?p=9734"},"modified":"2025-06-06T09:56:55","modified_gmt":"2025-06-06T07:56:55","slug":"how-we-communicate-reveals-who-we-are","status":"publish","type":"post","link":"https:\/\/www.gilcom.vision\/en\/blog\/2025\/05\/31\/how-we-communicate-reveals-who-we-are\/","title":{"rendered":"How we communicate reveals who we are"},"content":{"rendered":"<div>\n<p style=\"font-weight: 400;\"><strong><span lang=\"EN-US\">This will take a little longer. Does it have to? Of course not \u2013 but I invite you to take some time for these thought spaces. To pause. To reflect<\/span>. <\/strong>Because communication is a living, constantly evolving process. And in that process, both action and reaction play a central role.<\/p>\n<div>\n<p data-start=\"476\" data-end=\"926\"><span lang=\"EN-US\">We are communicative beings by nature. We don\u2019t just want to be heard \u2013 we want to be understood. And because emotions and decisions are always part of the equation, communication is rarely simple. That\u2019s where the real challenge lies. Sugarcoating doesn\u2019t help. Why? Because in the end, what truly matters is what resonates with others. How it impacts them. And how we engage with one another. It\u2019s worth reminding ourselves of that again and again.<\/span><\/p>\n<\/div>\n<div><span lang=\"EN-US\">Communication is far more than just exchange. It\u2019s relationship, cultural carrier, and strategic tool. Wherever connection happens, communication is \u2013 and remains \u2013 a powerful force of shaping<\/span>.<\/div>\n<div><\/div>\n<h3 style=\"font-weight: 400;\"><strong>But what does it mean to use communication as a leadership tool in practice?<\/strong><\/h3>\n<p>&nbsp;<\/p>\n<div><span lang=\"EN-US\">For decision-makers navigating complexity?<br data-start=\"1207\" data-end=\"1210\" \/>For HR leaders managing culture and change?<br data-start=\"1253\" data-end=\"1256\" \/>For solopreneurs trying to stand out with integrity<\/span>?<\/div>\n<div><\/div>\n<p style=\"font-weight: 400;\"><strong><span lang=\"EN-US\">Let\u2019s take a closer look:<br data-start=\"1335\" data-end=\"1338\" \/>Communication as a leadership tool, as a cultural resonance space \u2013 and as a way to become visible without compromising authenticity.<br data-start=\"1471\" data-end=\"1474\" \/>What\u2019s the common denominator in all of these perspectives? Backbone<\/span>.<\/strong><\/p>\n<div>\n<h3 style=\"font-weight: 400;\"><\/h3>\n<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-9876\" src=\"https:\/\/www.gilcom.vision\/wp-content\/uploads\/gilcom_Reallabor-Zukunft_animated-1.gif\" alt=\"\" width=\"386\" height=\"386\" \/><\/p>\n<h1><span style=\"color: #ccd9d1;\"><span style=\"caret-color: #ccd9d1;\">Thought Space for Decision-Makers<\/span><\/span><\/h1>\n<div><b>Communication as a leadership tool. And a strategic investment in the future.<\/b><\/div>\n<div><\/div>\n<p style=\"font-weight: 400;\">As Paul Watzlawick famously put it:<em data-start=\"1706\" data-end=\"1735\">You cannot not communicate.<\/em>The question, then, isn\u2019t whether communication is part of leadership \u2013 but how responsibly it is practiced.<\/p>\n<div><span lang=\"EN-US\">Those who steer an organization also shape the narratives it follows. Yet communication is still too often treated as an afterthought rather than as an integral part of leadership. A costly misjudgment<\/span>.<\/div>\n<div><\/div>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Communication directly impacts business success. Data confirms this clearly:<\/span><\/p>\n<p><strong>\u2794 26\u202f% of employees cite <span style=\"color: #33cccc;\"><a style=\"color: #33cccc;\" href=\"https:\/\/www.pr-journal.de\/lese-tipps\/studien\/32789-26-prozent-gehen-wegen-schlechter-kommunikation.html?utm_source=chatgpt.com\" target=\"_blank\" rel=\"noopener\">poor internal communication as the main reason<\/a><\/span> for leaving a job.<\/strong><\/p>\n<p><strong>\u2794 81\u202f% report that effective internal communication <span style=\"color: #33cccc;\"><a style=\"color: #33cccc;\" href=\"https:\/\/staffbase.com\/de\/pressemitteilungen\/kommunikationskrise-in-unternehmen-26-prozent-gehen-wegen-schlechter-kommunikation\/?utm_source=chatgpt.com\" target=\"_blank\" rel=\"noopener\">increases their productivity.<\/a><\/span><\/strong><\/p>\n<p><strong>\u2794 Ineffective leads to an <span style=\"color: #33cccc;\"><a style=\"color: #33cccc;\" href=\"https:\/\/digitaleweltmagazin.de\/ki-studie-verborgene-kosten-ineffektiver-kommunikation-in-unternehmen\/?utm_source=chatgpt.com\" target=\"_blank\" rel=\"noopener\">average productivity loss off 11.5 days <\/a><\/span>per employee per year.<\/strong><\/p>\n<p>&nbsp;<\/p>\n<div><span lang=\"EN-US\">These numbers make one thing clear: communication is not a \u201cnice-to-have\u201d \u2013 it\u2019s decisive for employee retention, performance, and long-term success. Those who shape communication consciously, shape the future. Those who don\u2019t, leave it to chance<\/span>.<\/div>\n<div><\/div>\n<h3 style=\"font-weight: 400;\"><strong>How leaders can act?<\/strong><\/h3>\n<p>&nbsp;<\/p>\n<p style=\"font-weight: 400;\">\u2795 <span lang=\"EN-US\"><strong>Think of communication strategically<\/strong><\/span><strong>:<br \/>\n<\/strong><span lang=\"EN-US\">Leadership is communicated through tone, timing, and intent. What do you say, when, and with what attitude<\/span>?<\/p>\n<p style=\"font-weight: 400;\">\u2795<strong> Share the responsibility:<\/strong><br \/>\nEmployees <span lang=\"EN-US\">don&#8217;t want polished phrases \u2013 they want genuine exchange and the opportunity to contribute<\/span>.<\/p>\n<p style=\"font-weight: 400;\">\u2795<strong> Communicate decisions \u2013 don&#8217;t just announce them:<\/strong><br \/>\nTrue understanding and impact arise from dialogue. With clear values, active listening, and honest curiosity.<\/p>\n<div>\n<h3 style=\"font-weight: 400;\"><\/h3>\n<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-9882\" src=\"https:\/\/www.gilcom.vision\/wp-content\/uploads\/gilcom-_-WorkshopTraining-_-animated-__.gif\" alt=\"\" width=\"386\" height=\"386\" \/><\/p>\n<h1><span style=\"color: #ccd9d1;\"><span style=\"caret-color: #ccd9d1;\">Thought Space for HR &amp; Communication\u00a0<\/span><\/span><\/h1>\n<div><b>How language and interaction shape culture. And strengthen relationships.<\/b><\/div>\n<div><\/div>\n<p style=\"font-weight: 400;\">Culture doesn\u2019t live in polished mission statements \u2013 it\u2019s revealed in how we interact every day. It speaks through tone, stance, and relational dynamics. Where co-creation is possible, connection grows. Where it\u2019s not, even the best fa\u00e7ades won\u2019t hold under pressure.<\/p>\n<div><span lang=\"EN-US\">HR and communication professionals are long-term enablers of culture. They bridge strategic direction with everyday practice. Their task is to provide orientation \u2013 and to shape communication so that it\u2019s not only heard but embraced and understood<\/span>.<\/div>\n<\/div>\n<div><\/div>\n<div>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Let&#8217;s look at the current context:<\/span><\/p>\n<p><strong>\u2794<\/strong><strong> Ten years ago, <span style=\"color: #33cccc;\"><a style=\"color: #33cccc;\" href=\"https:\/\/www.hays.at\/personaldienstleistung-aktuell\/studie\/hr-report-2015-2016-schwerpunkt-unternehmenskultur\" target=\"_blank\" rel=\"noopener\">only around 40% of companies<\/a><\/span> considered themselves communicatively competent.<\/strong><\/p>\n<p><strong>\u2794 <span lang=\"EN-US\">Since then, the demands on communication professionals have intensified due to technological transformation<\/span>.<\/strong><\/p>\n<p><strong>\u2794 Despite increasing investment in digital channels, many still struggle with<a href=\"https:\/\/www.akademische-gesellschaft.com\/wp-content\/uploads\/2024\/02\/CommTrendRadar2024-report.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #33cccc;\"> lack of strategy, limited resources, and integration of new <span style=\"caret-color: #33cccc;\">technologies.<\/span><\/span><\/a><\/strong><\/p>\n<p>&nbsp;<\/p>\n<p style=\"font-weight: 400;\">Self-assessments show little improvement in communication capability over the years. This remains a core challenge: to shape communication in ways that turn conviction into action.<\/p>\n<div><span lang=\"EN-US\">Where culture is expressed genuinely, community becomes a force. <\/span>Communication is lived culture. It shapes tomorrow, today.<\/div>\n<div><\/div>\n<h3 style=\"font-weight: 400;\"><strong>What HR and communicators can cultivate?<\/strong><\/h3>\n<p>&nbsp;<\/p>\n<p style=\"font-weight: 400;\">\u2795 <strong>Connection over distribution<\/strong><strong>:<\/strong><br \/>\nImpact comes from resonance, not volume. Listen first \u2013 speak second. What moves us, stays with us.<\/p>\n<p style=\"font-weight: 400;\">\u2795 <strong>Pay attention to the in-between<\/strong><strong>:<\/strong><br \/>\nOrganizational culture is shaped by the unspoken. What lies between the lines builds or breaks trust.<\/p>\n<p style=\"font-weight: 400;\">\u2795 <strong>Communication shapes culture<\/strong><strong>:<\/strong><br \/>\nThe way an organization talks about relationships, roles, and change determines what becomes possible.<\/p>\n<div>\n<div>\n<h3 style=\"font-weight: 400;\"><\/h3>\n<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-9871\" src=\"https:\/\/www.gilcom.vision\/wp-content\/uploads\/gilcom-_-PersonalityProfiler-_-animated-__.gif\" alt=\"\" width=\"386\" height=\"386\" \/><\/p>\n<h1 style=\"font-weight: 400;\"><span style=\"color: #ccd9d1;\"><strong>Thought Space for Solopreneurs<\/strong><\/span><\/h1>\n<div><b>How values become visible. And offer orientation.<\/b><\/div>\n<div><\/div>\n<div>\n<div>\n<p><span lang=\"EN-US\">For solopreneurs, communication is both mirror and steering mechanism. What\u2019s said and experienced doesn\u2019t come from \u201cthe company\u201d \u2013 it comes from the person. And that proximity to one&#8217;s identity makes it especially challenging.<br data-start=\"5258\" data-end=\"5261\" \/>What do I show? What do I stand for? How do I withstand external pressure?<\/span><\/p>\n<\/div>\n<div><span lang=\"EN-US\">A reflective perspective is a good starting point. When you know what you stand for, you&#8217;re better equipped to navigate expectations and define where you want to make a difference. But solo entrepreneurs also carry countless roles, often with limited time and resources \u2013 and the constant pressure to be visible. That\u2019s why it\u2019s crucial to align your outer presence with your inner clarity<\/span>.<\/div>\n<div><\/div>\n<\/div>\n<\/div>\n<div><\/div>\n<div>\n<div>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Without you, your business doesn&#8217;t exist:<\/span><\/p>\n<p><strong>\u2794 <\/strong><strong>That&#8217;s why taking yourself seriously as your most valuable resource is essential. In self-organized environments, self-leadership is <span style=\"color: #33cccc;\"><a style=\"color: #33cccc;\" href=\"https:\/\/www.zhaw.ch\/storage\/psychologie\/upload\/iap\/studie\/IAP-Studie_Selbstfuehrung_2020.pdf\" target=\"_blank\" rel=\"noopener\">key to health, clarity, and resilience<\/a>. <\/span><\/strong><\/p>\n<\/div>\n<\/div>\n<div>\n<p><strong>\u2794 According to the 2023 Edelman Trust Barometer, 88% of consumer say <span style=\"color: #33cccc;\"><a style=\"color: #33cccc;\" href=\"https:\/\/www.edelman.com\/trust\/2023\/trust-barometer\/special-report-brand-trust\/collapse-purchase-funnel\" target=\"_blank\" rel=\"noopener\">trust is a decisive factor in purchasing decisions<\/a><\/span><span style=\"color: #33cccc;\">. <\/span>Authenticity beats performance.<\/strong><\/p>\n<p>&nbsp;<\/p>\n<div><span lang=\"EN-US\">Impact doesn\u2019t come from isolated tactics. It grows from a coherent whole. From a presence where inner truth resonates outwardly<\/span><span style=\"font-weight: 400;\">.<\/span><\/div>\n<div><\/div>\n<h3 style=\"font-weight: 400;\"><strong>W<\/strong><strong>hat strengthens solopreneurs?<\/strong><\/h3>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<div>\n<div>\n<p style=\"font-weight: 400;\">\u2795 <strong>I<\/strong><b>nner conviction beats outer pressure<\/b><strong>:<\/strong><br \/>\nTrends come and go. What remains is your stance. Position yourself before someone else does it for you.<\/p>\n<p style=\"font-weight: 400;\">\u2795 <b>Self-leadership and impact<\/b><strong>:<\/strong><br \/>\nWithout clarity and self-leadership, your message will remain vague and interchangeable.<\/p>\n<p style=\"font-weight: 400;\">\u2795 <b>Clarity beats compromise<\/b><strong>:<\/strong><br \/>\nFocus defines your profile. Clariy isn&#8217;t a risk \u2013 it&#8217;s the foundation of a distinct brand identity.<\/p>\n<h3 style=\"font-weight: 400;\"><\/h3>\n<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-9874\" src=\"https:\/\/www.gilcom.vision\/wp-content\/uploads\/gilcom-_-boostometer-_-animated-__.gif\" alt=\"\" width=\"386\" height=\"386\" \/><\/p>\n<h1 style=\"font-weight: 400;\"><strong>Who Takes Responsibility for Communication &amp; Integrity?<\/strong><\/h1>\n<p>&nbsp;<\/p>\n<div>\n<p><span lang=\"EN-US\">If you want to be convincing, you need a clear message that resonates \u2013 at all levels. A message that is not just functional but human. Communication is leadership, culture in action \u2013 and the voice of lived values. <\/span>Its power unfolds when practiced consciously and responsibly.<\/p>\n<\/div>\n<div><span lang=\"EN-US\">In a complex world, orientation becomes a scarce resource. What we say, how we listen \u2013 and what we respond to \u2013 all shape our shared experience. Do we recognize that responsibility? Do we live up to it? Where do we place our attention<\/span>?<\/div>\n<div><\/div>\n<div><\/div>\n<p style=\"font-weight: 400;\">Viktor Frankl once said:<\/p>\n<h3 style=\"font-weight: 400;\">\u201eBetween stimulus and response, there is a space. In that space lies our power to choose our response.\u201d<\/h3>\n<p>&nbsp;<\/p>\n<div><span lang=\"EN-US\">Now is the right moment to pause. To make room for meaningful dialogue. Not to seek quick fixes \u2013 but to ask, with thoughtful intent<\/span>:<\/div>\n<\/div>\n<div><\/div>\n<div>\n<p style=\"font-weight: 400;\"><strong>What do we truly want to bring into this world<\/strong><strong>?<\/strong><\/p>\n<div>\n<p>&nbsp;<\/p>\n<\/div>\n<p style=\"font-weight: 400;\">Let&#8217;s explore together how your strategy and communication can unfold from within \u2013 rooted in substance and oriented toward the future.<\/p>\n<p style=\"font-weight: 400;\">I support people and organizations who want to make a difference \u2013 with clarity and integrity.<\/p>\n<div id=\"post-4980\" class=\"post-4980 post type-post status-publish format-standard has-post-thumbnail hentry category-inspiration-und-wissenswertes author-claudia inspiration-und-wissenswertes\">\n<p><strong><a href=\"claudia@gilcom.vision\"><span style=\"color: #33cccc;\">\/\/ Write to me<\/span><\/a><\/strong><\/p>\n<\/div>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>With best Wishes<\/p>\n<\/div>\n<div id=\"post-4980\" class=\"post-4980 post type-post status-publish format-standard has-post-thumbnail hentry category-inspiration-und-wissenswertes author-claudia inspiration-und-wissenswertes\">\n<p>Claudia Gilhofer<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-9003\" src=\"https:\/\/www.gilcom.vision\/wp-content\/uploads\/Claudia-Gilhofer_gilcom-vision.png.webp\" alt=\"\" width=\"148\" height=\"148\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><b>Never stop evolving.<br \/>\n<\/b><b>Stay human.<\/b><\/p>\n<div id=\"post-4980\" class=\"post-4980 post type-post status-publish format-standard has-post-thumbnail hentry category-inspiration-und-wissenswertes author-claudia inspiration-und-wissenswertes\">\n<p>[ Communication | Human | Brand ]<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<p>__<\/p>\n<p>&nbsp;<\/p>\n<p class=\"entry-content\"><b>gil com | creative identity and beyond<br \/>\n<\/b>Communication design with integrity \u2013 as a connecting force between human and machine. With a systemic perspective on strategy, expression and resonance. So that brand identity and organizational culture can evolve \u2013 vibrant and future-ready.<\/p>\n<p><span class=\"smallText\"><strong><b>Claudia Gilhofer:<br \/>\n<\/b><\/strong><\/span>Creative Planner | Systemic Business Coach | Communication Psychologist in Training<br \/>\nCreative thinker, facilitator &amp; mentor with systemic view of the bigger picture \u2013 guided by creative strength and hopeful curiosity for what&#8217;s ahead.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This will take a little longer. Does it have to? Of course not \u2013 but I invite you to take some time for these thought spaces. To pause. To reflect. Because communication is a living, constantly evolving process. And in that process, both action and reaction play a central role. We are communicative beings by [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":9737,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"inline_featured_image":false,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[97,158],"tags":[],"class_list":["post-9734","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-neues-von-gilcom-en","category-_gil_com_inspiration-und-wissenswertes-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.1 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How we communicate reveals who we are - gilcom.vision<\/title>\n<meta name=\"description\" content=\"How leaders, HR and solopreneurs use conscious communication to lead with clarity, shape culture and show up with integrity.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.gilcom.vision\/en\/blog\/2025\/05\/31\/how-we-communicate-reveals-who-we-are\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How we communicate reveals who we are\" \/>\n<meta property=\"og:description\" content=\"How leaders, HR and solopreneurs use conscious communication to lead with clarity, shape culture and show up with integrity.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.gilcom.vision\/en\/blog\/2025\/05\/31\/how-we-communicate-reveals-who-we-are\/\" \/>\n<meta property=\"og:site_name\" content=\"gilcom.vision\" \/>\n<meta property=\"article:published_time\" content=\"2025-05-31T08:48:33+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-06T07:56:55+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.gilcom.vision\/wp-content\/uploads\/Kommunikation-offenbart-wer-wir-sind-_-gilcom.gif\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"561\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/gif\" \/>\n<meta name=\"author\" content=\"Claudia Gilhofer\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Claudia Gilhofer\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.gilcom.vision\\\/en\\\/blog\\\/2025\\\/05\\\/31\\\/how-we-communicate-reveals-who-we-are\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.gilcom.vision\\\/en\\\/blog\\\/2025\\\/05\\\/31\\\/how-we-communicate-reveals-who-we-are\\\/\"},\"author\":{\"name\":\"Claudia Gilhofer\",\"@id\":\"https:\\\/\\\/www.gilcom.vision\\\/en\\\/#\\\/schema\\\/person\\\/05046f223d480b235100c954c92da6f0\"},\"headline\":\"How we communicate reveals who we are\",\"datePublished\":\"2025-05-31T08:48:33+00:00\",\"dateModified\":\"2025-06-06T07:56:55+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.gilcom.vision\\\/en\\\/blog\\\/2025\\\/05\\\/31\\\/how-we-communicate-reveals-who-we-are\\\/\"},\"wordCount\":1262,\"publisher\":{\"@id\":\"https:\\\/\\\/www.gilcom.vision\\\/en\\\/#\\\/schema\\\/person\\\/05046f223d480b235100c954c92da6f0\"},\"image\":{\"@id\":\"https:\\\/\\\/www.gilcom.vision\\\/en\\\/blog\\\/2025\\\/05\\\/31\\\/how-we-communicate-reveals-who-we-are\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.gilcom.vision\\\/wp-content\\\/uploads\\\/Kommunikation-offenbart-wer-wir-sind-_-gilcom.gif\",\"articleSection\":[\"_gil_com\",\"_gil_com|_Inspiration und Wissenswertes\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.gilcom.vision\\\/en\\\/blog\\\/2025\\\/05\\\/31\\\/how-we-communicate-reveals-who-we-are\\\/\",\"url\":\"https:\\\/\\\/www.gilcom.vision\\\/en\\\/blog\\\/2025\\\/05\\\/31\\\/how-we-communicate-reveals-who-we-are\\\/\",\"name\":\"How we communicate reveals who we are - 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